cpc88 Privacy Policy

When you register for a cpc88 account, use our platform, or interact with our support team, we collect a range of personal and technical information that enables us to deliver a safe, compliant, and personalised gaming experience. The categories of data we collect are outlined below.

Registration & Identity Data

At the point of account creation, we collect your full legal name, date of birth, residential address in Bangladesh, email address, and mobile phone number. This information is used to create and manage your cpc88 account, verify your identity, and fulfil our obligations under applicable anti-money-laundering (AML) and Know Your Customer (KYC) requirements.

KYC Verification Documents

To comply with KYC obligations and confirm that players are aged 18 or above, we may collect copies of government-issued identity documents, such as your Bangladesh National Identity Card (NID), passport, or driving licence. We may also collect proof-of-address documentation, such as a recent utility bill or bank statement. These documents are handled with the highest level of confidentiality and stored in encrypted form.

Financial & Transaction Data

When you make deposits or request withdrawals, cpc88 records transaction details including the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer), transaction reference numbers, amounts in BDT (৳), and timestamps in Bangladesh Standard Time (BST, UTC+6). We do not store full card numbers or mobile banking PIN codes on our servers.

Gameplay & Betting Data

We record your betting and gaming activity on the cpc88 platform, including bets placed, game sessions, stakes and returns, bonus usage, and session durations. This data is used for account management, responsible gaming monitoring, dispute resolution, and improving the platform experience.

Technical & Device Data

When you access cpc88.biz, we automatically collect certain technical information through our servers and analytics systems, including your IP address, browser type and version, operating system, device type, referring URL, pages visited, and session timestamps. This technical data helps us detect fraud, maintain platform security, and optimise performance across devices commonly used by players in Bangladesh.

Communications Data

If you contact our support team by email or live chat, we retain records of those communications — including your message content, timestamps, and the resolution provided — for quality assurance, staff training, and dispute resolution purposes.

cpc88 uses the personal data it collects strictly for legitimate purposes connected to the operation of our platform and our obligations to players in Bangladesh. We do not use your data for purposes incompatible with those described in this policy, and we do not sell your personal information to third parties under any circumstances.

Account Management

Your registration data is used to create and maintain your cpc88 account, process your login and authentication (including OTP-based two-factor authentication), and communicate account-related notices such as deposit confirmations, withdrawal updates, and security alerts.

Identity Verification & Compliance

We use your identity and KYC documents to verify that you are at least 18 years of age and to satisfy our anti-money-laundering obligations. Age and identity verification is a legal and ethical prerequisite for operating a responsible gambling platform. Failure to complete KYC when requested may result in withdrawal restrictions or account suspension as described in our Terms & Conditions.

Payment Processing

Transaction data is used to process your deposits via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to execute withdrawal requests to your nominated BDT (৳) account. We retain transaction records as required for financial audit and dispute resolution purposes.

Responsible Gaming Monitoring

cpc88 uses gameplay and session data to monitor for indicators of problematic gambling behaviour, including unusually long sessions, rapid successive deposits, and patterns consistent with chasing losses. Where such patterns are detected, our responsible gaming team may reach out to offer support tools such as deposit limits or cooling-off periods. This use of data is a core part of our commitment to player welfare.

Fraud Prevention & Platform Security

Technical and behavioural data — including IP addresses, device fingerprints, and login patterns — is analysed by our security systems to detect and prevent fraud, bonus abuse, account takeovers, money laundering, and other prohibited activities. Automated systems flag anomalies for manual review by our compliance team.

Personalisation & Marketing

With your consent, cpc88 may use your gameplay preferences and activity history to personalise game recommendations and promotional offers — for example, highlighting cricket betting markets around BPL or T20 World Cup events, or recommending slot titles based on your play history. You may withdraw consent for personalised marketing at any time by contacting [email protected].

Platform Improvement & Analytics

Aggregated and anonymised usage data is used to improve the cpc88 platform — identifying performance bottlenecks, optimising page load times for users connecting from Dhaka, Chittagong, Sylhet, and other locations across Bangladesh, and informing product development priorities.

cpc88 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Payment Service Providers

To process deposits and withdrawals, cpc88 shares necessary transaction data with our payment partners, including mobile financial service operators (bKash, Nagad, Rocket, Upay) and card networks (Visa, Mastercard) and Bangladeshi banking partners (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank). These providers receive only the data required to complete the specific transaction and are bound by their own data protection obligations.

Game Content Providers

cpc88 integrates games and sports betting content from third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive a session token and anonymised player identifier to load game content correctly. They do not receive your full name, national ID, or payment details.

Identity Verification Services

When KYC verification is required, we may share your submitted identity documents with third-party KYC verification service providers who perform document authenticity checks and cross-reference submitted data against publicly available records. These providers are contractually obligated to process data solely for verification purposes and to maintain appropriate security standards.

Legal & Regulatory Disclosure

cpc88 may disclose personal data to law enforcement authorities, regulatory bodies, or courts where required to do so by applicable law, court order, or legal process. Where permitted, we will notify the affected player of any such disclosure. We will also share data where necessary to investigate and prevent fraud, money laundering, or other illegal activity, or to enforce our Terms & Conditions.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of cpc88's business, player data may be transferred to the successor entity as part of that transaction. Affected players will be notified of any material change to data controller identity and given the opportunity to request account closure prior to the transfer taking effect.

cpc88 uses cookies and similar tracking technologies to maintain session state, ensure platform security, and understand how players navigate the site. This section explains what cookies we use, why we use them, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files placed on your device by a web server when you visit a website. They allow the site to recognise your device on subsequent visits and remember certain information about your session or preferences. Cookies are not executable programs and cannot access other data stored on your device.

Types of Cookies Used by cpc88

Strictly Necessary Cookies: These cookies are essential for the cpc88 platform to function. They manage your login session, maintain authentication state, protect against cross-site request forgery (CSRF), and ensure game sessions load correctly. Without these cookies, core platform features cannot operate. These cookies cannot be disabled.

Performance & Analytics Cookies: These cookies collect anonymous information about how players use the cpc88 website — pages visited, time spent, error messages encountered, and navigation paths. This data is used in aggregated form to improve platform performance and user experience. No personally identifiable information is collected by these cookies.

Functional Cookies: These cookies remember your preferences — such as language settings, game display preferences, and your last-visited section — to provide a more personalised experience on return visits. Disabling functional cookies will not prevent you from using the platform but may mean some preferences are not retained between sessions.

Session Integrity Cookies: Used by our fraud prevention systems to establish a consistent session fingerprint and detect anomalous access patterns that may indicate account compromise or automated bot activity.

Managing Your Cookie Preferences

You may adjust cookie settings through your browser's privacy or settings menu. Most modern browsers — including Chrome, Firefox, Safari, and the browsers included in popular Android devices commonly used across Bangladesh — allow you to block or delete cookies. Please note that disabling strictly necessary cookies will impair your ability to log in and use the cpc88 platform.

Protecting the personal data of players across Bangladesh is a fundamental responsibility for cpc88. We implement a layered set of technical and organisational security measures to safeguard your information against unauthorised access, disclosure, alteration, or destruction.

All data transmitted between your device and cpc88.biz is encrypted using 256-bit SSL/TLS encryption, the same standard used by major international financial institutions. This ensures that your login credentials, payment details, and personal information cannot be intercepted by third parties during transmission.

Personal data stored on cpc88 servers is encrypted at rest using AES-256 encryption. Access to production databases containing player personal data is restricted to a small number of authorised cpc88 personnel and is governed by strict role-based access control (RBAC) policies. All access events are logged and audited.

KYC documents — including NID copies, passport scans, and proof-of-address files — are stored in an isolated, access-controlled document vault that is separate from the main player database. Access to this vault requires elevated authorisation and is logged for audit purposes.

cpc88 conducts periodic internal security reviews and penetration testing to identify and remediate vulnerabilities before they can be exploited. Our security team monitors platform infrastructure around the clock in Bangladesh Standard Time (BST, UTC+6) and maintains incident response procedures for rapid containment of any confirmed breach.

In the event of a data security incident that materially affects the personal data of players, cpc88 will notify affected players by email at the registered address within a reasonable timeframe after the incident is confirmed and contained, and will provide guidance on any protective action players should take.

cpc88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods set out below reflect a balance between our legal obligations — including those relating to AML record-keeping and financial audit — and our commitment to minimising the data we hold beyond its useful purpose.

Active Accounts

While your cpc88 account remains active, we retain all registration data, KYC documents, transaction history, gameplay records, and communications data associated with your account. This data is necessary to operate the account, process transactions, and comply with ongoing legal obligations.

Closed Accounts

Following account closure — whether initiated by you or by cpc88 — we retain your personal data for a period of five (5) years from the date of closure. This retention period reflects standard financial record-keeping obligations and ensures that we can respond to any regulatory enquiry, audit request, or legal proceedings that may arise after closure.

KYC & Identity Documents

Copies of KYC identity documents (NID, passport, proof of address) are retained for the duration of the account plus five years following closure, consistent with AML record-keeping requirements. After this period, KYC documents are securely deleted from our systems using certified data-destruction procedures.

Transaction Records

Individual transaction records — including deposit and withdrawal history — are retained for five years from the date of each transaction. This retention period applies regardless of account status.

Support Communications

Records of email and live chat support interactions are retained for two years from the date of the most recent message in each support thread, after which they are purged from our systems.

Requesting Deletion

You may request deletion of your personal data by contacting [email protected]. Please note that deletion requests cannot be fulfilled where retention is required by law (for example, AML and financial audit obligations). In such cases, we will explain which data must be retained and for how long, and we will delete all other data to the maximum extent permitted.

As a player on the cpc88 platform, you hold a set of rights in relation to the personal data we hold about you. cpc88 is committed to honouring these rights promptly and transparently. To exercise any of the rights listed below, contact our privacy team at [email protected] with the subject line that clearly identifies the right you wish to exercise.

• Right of Access: You may request a copy of the personal data cpc88 holds about you. We will provide this in a structured, readable format within a reasonable timeframe of receiving your verified request.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For name and date-of-birth corrections, we may require supporting documentary evidence.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (for consent-based processing), or where you object to processing and there is no overriding legitimate interest to continue. Erasure requests are subject to legal retention obligations as described in the Data Retention section above.
• Right to Restriction: In certain circumstances — such as where you contest the accuracy of data or object to its processing — you may request that we restrict processing of your data while the matter is resolved. Restricted data will be stored but not actively used.
• Right to Object: You have the right to object to processing of your personal data for marketing purposes at any time, with immediate effect. You may also object to processing based on legitimate interests, though we may be able to demonstrate overriding grounds in certain compliance-related cases.
• Right to Data Portability: Where processing is based on consent or contract and is carried out by automated means, you may request that we provide your data in a portable, machine-readable format (such as JSON or CSV) that you can transfer to another service provider.
• Right to Withdraw Consent: Where cpc88 processes your data based on your consent (for example, for personalised marketing), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

cpc88 aims to respond to all privacy rights requests within 30 days of receipt of a verified request. Complex or multiple requests may require an extension of up to an additional 30 days, in which case we will notify you of the extension and the reason for it.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way cpc88 handles your personal data, please contact our privacy team directly. We are committed to addressing all privacy-related enquiries with promptness and transparency.

Privacy enquiries should be sent to [email protected] with a subject line clearly indicating the nature of your query (for example: "Privacy Query", "Data Access Request", or "Data Deletion Request"). We aim to provide an initial response within 48 hours of receipt in Bangladesh Standard Time (BST, UTC+6), and a full resolution within 30 days.

Policy Updates

cpc88 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, platform features, applicable law, or regulatory guidance. When material changes are made to this policy, we will notify active players by email to their registered address at least 14 days before the updated policy takes effect. Continued use of the cpc88 platform after the effective date of an updated policy constitutes acceptance of the revised terms.

The current version of this Privacy Policy is always accessible at cpc88.biz/privacy-policy. The effective date at the top of this document indicates when the current version was last updated. We encourage players to review this page periodically to stay informed of how cpc88 protects their personal data.

cpc88 welcomes feedback on this policy. If you believe that any section is unclear, overly technical, or does not adequately explain our data practices, please let us know. Our goal is for every player across Bangladesh — from Dhaka to Cox's Bazar — to fully understand and trust how their data is handled on this platform.